My Favorite Mistake: Learning Without Blame in Business and Leadership

Professional speaker, peak performance coach, entrepreneur
Show notes: https://www.markgraban.com/mistake13
Joining me for Episode #13 is Brian Bogert. He is the President/Owner of the Brian Bogert Companies, LLC.
Brian is a professional speaker and peak performance coach to executives, entrepreneurs, athletes and others looking to unlock what is inside. As his bio says, he lives his life by the “if and how I can help” principle, which impacts everything he touches. His ability to provide energy and encouragement to those he interacts with inspires them to make their best even better.
In this episode, Brian talks about the mistake of “viewing a relationship as a transaction.” He tells a story about some promotional gifts that he had sent out to some potential clients — and a mistake he made in going from an approach that worked to an approach that actually angered some people. He talks about important behaviors, such as being intentional, pausing before reacting, and embracing pain as a way to reduce suffering. Brian also shares lessons learned from the pain of living with and recovering from a childhood accident that detached his left arm… and how he has overcome this to adjust and thrive.
Click here to get a free workbook that Brian is giving away — “No Limits.“
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Nurse practitioner, entrepreneur, CEO of two companies
Show notes: https://www.markgraban.com/mistake12
Joining me for Episode #12 is Angel Cellucci, a nurse practitioner and an entrepreneur. She is owner and CEO of two firms related to fighting medical billing fraud and mistakes: Medical Fraud Fighters and Overbrook Consultants, Angel is a Board-Certified Family Nurse Practitioner. She has been a nurse for over 20 years and a Family Nurse Practitioner for almost 10.
In the episode, Angel shares her favorite mistake of "chasing shiny objects" as a new entrepreneur -- what she means by that and what she's learned from that. We also talk about her work and passion around medical billing mistakes and what patients can do to protect themselves from that. Is that problem with your bill (and 93% have an error) a mistake or is it intentional? Human error or blatant fraud?
She has a free eBook available on her website: "The 5 Things You Can Do To Protect Yourself From Medical Fraud & Abuse."
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Owner and Master Distiller from Garrison Brothers Distillery
Show notes: ⁠http://www.markgraban.com/mistake11⁠
We have two special guests from ⁠Garrison Brothers Distillery⁠ joining us for Episode #11. They are ⁠Dan Garrison⁠, founder and CEO of the distillery and ⁠Donnis Todd⁠, their master distiller.
I've known Dan and Donnis since I first had the chance to visit their distillery in Hye, TX back in 2013 as part of an MIT alumni group visit. I've visited many times and I've volunteered as a bottler, ⁠as I've blogged about⁠. I love the people, the place, and the product -- their Texas Straight Bourbon Whiskeys, many of which are ⁠award winners⁠.
In the episode, Donnis tells a story about a time when he let some whiskey age one year too long... and what he learned from the mistake (and how Dan handled it). Dan talks about a mistake he made with one of their key national retailer relationships and what he learned from that. They both talk about how they've created a culture of "fessin' up" to mistakes when you make them and why that's so important to their company.
 

Trainer, health coach, medical technologist
Show notes: https://www.markgraban.com/mistake10
oining me for Episode #10 is Jane Wenning, a Certified Medical Technologist, Certified Athletic Trainer, and Health Coach who has been helping women improve their mental and physical health for over 20 years.
More from her bio: “During her high school and college years, she was overweight, struggling with eating disorders, had low self-esteem, and experienced brain fog. After having two unhealthy but successful pregnancies, she struggled with postpartum depression and knew she had to make health changes if she wanted to welcome a third child into the world. She spent hundreds of hours studying and researching nutrition, brain health, longevity, sleep, emotional intelligence, interval training, fasting and epigenetics and estrogenics. She now equips business professionals with the tools needed to become leaner, stronger, healthier, and create changes that lasts beyond retirement.”
Today, Jane shares her “favorite mistake” about sleep and how she learned to adjust her lifestyle and schedule to allow for proper restorative sleep. How does somebody know if they don't need as much sleep as others versus being truly sleep deprived (and being in denial about it).
You can learn more about her at her website 4-PillarsHealth.com. These
“four pillars” of wellness are recovery, emotional energy, nutrition, and movement. You can also find her on Instagram.
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CEO and Chief Creative Officer
Show notes: http://www.markgraban.com/mistake9
My guest for Episode #9 is Jonathon Hensley, the CEO and Chief Creative Offer at Emerge Interactive, where he works with clients to transform business strategies, user needs and new technologies into valuable products and experiences. He is also author of the upcoming book, Alignment -- and you can register to get a free digital copy here when it launches.
In this episode, we talk about lessons he's learned in consulting with clients, in particular how w broad goal doesn't always lead to a clear cohesive vision for exactly where you're going and exactly how you're going to get there. How can we turn "great intentions" into meaningful progress?
"[In times like these], you need to be really clear and be diligent and stay the course on your vision. But know that you're going to have to keep adjusting on how you're going to get there and be adaptable and resilient, which everybody is being forced to do right now."
Jonathon Hensley
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Consultant, podcaster, entrepreneur
Show notes and transcript: https://www.markgraban.com/mistake8
My guest for Episode #8 is Jamie V. Parker, the founder of her consulting firm, Process Plus Results, where she is a trainer, speaker, and coach. She is also the host of a podcast called Lean Leadership for Ops Managers.
As many guests have said, Jamie shares her favorite mistake that she's made "so far." She talks about working to change her leadership style away from the "command and control" approach that had been taught to her in the early stages of her leadership career. Jamie shares stories about a mistake she made in working to lead and coach others in a corporate setting. We'll learn the "question that changed everything" for her as a leader and how she eventually figured out how to get through to one manager who was really resistant to her coaching.
This podcast is part of the Lean Communicators network -- check it out!
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Consultant, coach, speaker, CEO
Show notes: https://www.markgraban.com/mistake7
My guest for Episode #7 is Matt Granados, the cofounder of LifePulse, Inc., a consulting, coaching, and speaking organization. He is also the author of the recently-released book, Motivate The Unmotivated: The Proven System for Sustainable Motivation. He and his wife also have a podcast called REALationship.
Today, Matt shares some examples of similar mistakes from his professional life and his personal life — being the last to know about something major or not paying attention to the things that matter. We also talk about common mistakes that are made when leaders try to motivate others in the workplace.
Visit his website for a special offer for podcast listeners.
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Consultant, entrepreneur, engineer, attorney, Black Belt
Show notes: https://www.markgraban.com/mistake6
Joining me for Episode #6 is Brenda Batista, the president of her firm Inspiring Company Culture. She's an engineer and an attorney — she's a management consultant and an entrepreneur. And, today, she's sharing her “favorite mistake” from her time as a consultant.
Brenda shares a story about giving a factual piece of information to a client… and why the way she delivered the message was a mistake that created many learning opportunities on many levels. We'll also talk about how she helps leaders create inspiring company cultures and high performing teams.
Brenda is a certified Six Sigma Black Belt, Project Management Professional, and 5 Voices System certified trainer. Over the past 25 years, she has been at the helm of many high performing teams dedicated to performance improvement. Brenda has managed complex multi-million dollar client accounts, created computer simulations to predict business performance, and established a scalable consulting methodology for start-ups and established businesses.
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What happens when a leader compromises the standard—even with good intentions?
In Episode #5 of My Favorite Mistake, Billy Ray Taylor, a retired Goodyear executive and founder of LinkedXL, shares a formative mistake from early in his leadership career: allowing small deviations from standards in the name of being liked and fitting in.
Show notes with links and more
That choice nearly derailed his effectiveness as a leader—until a blunt wake-up call from a mentor changed everything.
Billy explains why what you accept becomes the culture, how inconsistent standards erode trust and safety, and why accountability must be clear, fair, and unwavering. He also shares how strong standards can coexist with psychological safety—and actually enable learning from mistakes rather than blame.
This episode is packed with practical lessons for leaders in operations, manufacturing, healthcare, and any environment where standards, safety, and performance matter.
Key topics include:
Why compromising standards is a hidden leadership mistake
“What you accept, you cannot change” — and why it matters
How leaders unintentionally teach the wrong behaviors
The relationship between standards, culture, and accountability
Creating psychological safety without lowering expectations
Why leaders must model standards consistently
If you’re responsible for people, processes, or performance, this conversation will challenge how you think about leadership—and what you’re willing to tolerate.

Consultant, author, "Personal Kanban" expert
Notes: http://www.markgraban.com/mistake4
My guest for Episode #4 is Jim Benson, the creator of the "Personal Kanban" method and an expert making work flow and decisions easy. He is the CEO of Modus Cooperandi and is a Founding Partner in Modus Institute. And, he's co-creator of the "Lean Coffee" meeting format.
Today, Jim shares a story about working his mistakes and assumptions that he made when working with a large telecom / communications clients that had thrown out the new cross-functional way of working that Jim had helped them put in place. It's a mistake that was humbling to Jim and a mistake that he cheerfully learned from.
Jim is co-author of the book Personal Kanban: Mapping Work | Navigating Life. You can find him on Twitter as @ourfounder.
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