My Favorite Mistake: Learning Without Blame in Business and Leadership
My Favorite Mistake is a podcast about learning without blame in business and leadership.
Despite the name, it’s not just my favorite mistake—it’s yours, it’s ours, and it’s what we can all learn from when things don’t go as planned.
Hosted by author and consultant Mark Graban, each episode features honest conversations with leaders, executives, entrepreneurs, and changemakers about a meaningful mistake they made—and what they learned after things went wrong. How they responded. How they improved. How they grew as leaders.
This isn’t a show about failure theater, gotcha moments, or simplistic “lessons learned.” It’s about how real people reflect, improve, and lead better in complex organizations—without scapegoating, shame, or hindsight bias.
What You’ll Hear
• Leadership and management mistakes that reshaped careers, teams, and organizations
• How teams and leaders learn without blaming individuals
• Insights about culture, systems, decision-making, and psychological safety
• Practical lessons drawn from real experience, not abstract theory
Guests come from business, healthcare, technology, sports, entertainment, government, and academia, sharing stories that reveal how learning actually happens.
The Perspective
Mark brings a systems-thinking lens grounded in Lean management, continuous improvement, and psychological safety. The focus is less on who messed up and more on what the system taught us.
Who This Podcast Is For
• Leaders and managers who want to learn from mistakes without blame
• Executives working to build healthier, more resilient cultures
• Professionals who believe improvement starts with reflection, not punishment
My Favorite Mistake: Learning Without Blame in Business and Leadership
My Favorite Mistake is a podcast about learning without blame in business and leadership.
Despite the name, it’s not just my favorite mistake—it’s yours, it’s ours, and it’s what we can all learn from when things don’t go as planned.
Hosted by author and consultant Mark Graban, each episode features honest conversations with leaders, executives, entrepreneurs, and changemakers about a meaningful mistake they made—and what they learned after things went wrong. How they responded. How they improved. How they grew as leaders.
This isn’t a show about failure theater, gotcha moments, or simplistic “lessons learned.” It’s about how real people reflect, improve, and lead better in complex organizations—without scapegoating, shame, or hindsight bias.
What You’ll Hear
• Leadership and management mistakes that reshaped careers, teams, and organizations
• How teams and leaders learn without blaming individuals
• Insights about culture, systems, decision-making, and psychological safety
• Practical lessons drawn from real experience, not abstract theory
Guests come from business, healthcare, technology, sports, entertainment, government, and academia, sharing stories that reveal how learning actually happens.
The Perspective
Mark brings a systems-thinking lens grounded in Lean management, continuous improvement, and psychological safety. The focus is less on who messed up and more on what the system taught us.
Who This Podcast Is For
• Leaders and managers who want to learn from mistakes without blame
• Executives working to build healthier, more resilient cultures
• Professionals who believe improvement starts with reflection, not punishment
My Favorite Mistake: Learning Without Blame in Business and Leadership
Episodes

Wednesday Oct 06, 2021
Wednesday Oct 06, 2021
Chairman of the North American business unit of AKKA Technologies
Notes: https://www.markgraban.com/mistake108
My guest for Episode #108 of the My Favorite Mistake podcast is Cash Nickerson. He's the chairman of the North American business unit of AKKA Technologies, a negotiation instructor, and a black belt in karate. He's a visiting professor at Washington University in St. Louis School of Law and has MBA and JD degrees.
Cash is the author of six books including his latest, a WSJ bestseller: Negotiation as a Martial Art: Techniques to Master the Art of Human Exchange.
In today's episode, Cash shares his “favorite mistake” story about advising a company in a deal where they ended up overpaying for a major acquisition. Why did Cash see this mistake and then repeat it, before eventually learning the lesson?
We talk about that and other topics including:
How and when did you take interest in the martial arts?
How has that helped you in business and negotiating, more specifically??
Why observing your opponent closely is so important in negotiating or in martial arts
Things to look out for if you’re concerned about a rash decision, overcommitted?
Find Cash on Social Media:
LinkedIn
Twitter
Facebook
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support

Sunday Oct 03, 2021
Bookkeeping Wasn’t Her First Career Passion: Ean Price Murphy
Sunday Oct 03, 2021
Sunday Oct 03, 2021
Founder of Moxie Bookkeeping
Show notes and more: https://www.markgraban.com/mistake107
My guest for Episode #107 of the My Favorite Mistake podcast is Ean Price Murphy, who founded Moxie Bookkeeping & Coaching Inc in 2003 to work with creative businesses and nonprofits.
In today's episode, Ean shares her “favorite mistake” story about believing financial advice without questioning it. She was told, and believed, the idea of “follow your passion and money will come?” Is that always true? It wasn't true for Ean in her first career, but she did, thankfully, find another field to be passionate about, as you'll hear her discuss.
We talk about that and other topics including:
Why it was a mistake to think she needed to just work harder to earn more
How did you, personally, get into this line of work?
What would you have done differently? Do that sooner?
What are your thoughts on so-called “hustle culture”?
What makes your firm different than other bookkeepers?
You have an approach called “Profit First” system? What is this?
“The 5 Money Myths” — free download
Find Ean and her company on Social Media:
LinkedIn
Twitter
Facebook
Instagram
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support

Thursday Sep 30, 2021
Thursday Sep 30, 2021
Coach, author, and speaker
Show notes and links: https://www.markgraban.com/mistake106
My guest for Episode #106 of the My Favorite Mistake podcast is Scott Ballard, a coach, speaker, and author, based in Portland, Oregon. His company is Confidence Coach LLC.
From his bio, Scott “has used that superpower [of encouragement] to help create insight and breakthroughs for hundreds of people to take their life and their business to the next level. [Scott] can do this because his dyslexia blinded him from seeing his own genius for many years, so he became brilliant at seeing the genius superpower in others.”
In today's episode, Scott shares his “favorite mistake” story about feeling shamed for having dyslexia. How did he learn that it wasn’t shameful? How did he decide to share his dyslexia with people?
We talk about that and other topics including:
Joking about “being dyslexic” in a meeting — inappropriate?
Learning from business failures, wife’s encouragement
“Fail fast”
New business – learned not everybody is an ideal client
Coaching dyslexic leaders?
Find Scott and his firm on social media:
LinkedIn
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support

Sunday Sep 26, 2021
Sunday Sep 26, 2021
Consultant with two degrees from MIT
Show notes: https://www.markgraban.com/mistake105
My guest for Episode #105 of the My Favorite Mistake podcast is Andrea Jones, founder and principal at her firm Andrea Jones Consulting.
Andrea Jones has focused on efficient and effective Project Management and Change Implementation for over 20 years. She also loves process improvements, and has a natural instinct to always seek a better way to execute work.
Andrea began her career at Intel Corporation, as a Process Engineer, and grew to love the use and analysis of data to make actionable recommendations.
Andrea has an MBA from MIT Sloan, an Engineer Masters from MIT, a Masters in Chemistry from the University of Oregon, and a Bachelors in Chemistry and Japanese from the University of Oregon, and is a certified Project Management Professional (PMP).
In today's episode, Andrea shares her “favorite mistake” story about how she took a buyout from Intel, but then “felt like a failure” because “they didn't find a role” for her. Why did it take years to get over the “emotional baggage” and what did Andrea learn from that experience?
We talk about that and other topics including:
“The time value of life”
Part-time consulting work models for moms (and for dads)
Is it a mistake to not want to manage others?
So hard to keep working moms in the workplace
Might not have all the answers when we go into something
Treat it as an experiment and “fail fast”?
Admit failure, accept reality
Simon Sinek's book The Infinite Game
Do organizations crave certainty?? Do our brains?
Find Andrea and her firm on Social Media:
LinkedIn
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support

Wednesday Sep 22, 2021
Fred Moore Learned to Make Himself Irreplaceable in His Job as a Magician
Wednesday Sep 22, 2021
Wednesday Sep 22, 2021
Corporate magician, speaker, emcee, and more
Show notes and links: https://www.markgraban.com/mistake104
My guest for Episode #104 of the My Favorite Mistake podcast is Fred Moore, who has been a professional speaker and entertainer for the past 25 years, including roles as a corporate magician, event emcee, and more. Fred has done over 6,000 performances and presentations in 30 countries.
In today's episode, Fred shares his “favorite mistake” story about putting himself in a position where he was “replaceable” at work. We'll hear about how he was fired from the beginning of a 9-month performing contract. What did Fred learn from this, for his own benefit and to help others learn from his experience?
We talk about that and other topics including:
Mistakes that happen as a stage performer?
Things that REALLY throw you off?
“How can I use my enemies and failure?”
Virtual engagements — Pivots, mistakes, lessons?
Certified Virtual Presenter?
How did you get into magic?
Fred's key lessons:
Be irreplaceable, not a commodity
Nobody cares more about you than you
Wallowing in misery isn't that productive
Haven’t failed if you learned something (videos)
Find Fred on Social Media:
Instagram
LinkedIn
Facebook
YouTube
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support

Sunday Sep 19, 2021
Sunday Sep 19, 2021
Author, speaker, professor
Show notes: https://www.markgraban.com/mistake103
My guest for Episode #103 of the My Favorite Mistake podcast is Dr. Cheryl Lentz, “The Academic Entrepreneur.” She is a keynote speaker, faculty at five universities, publisher at The Lentz Leadership Institute
She is the author of the book Failure Has No Alibi: Learning From the Lessons Failure Teaches. She had a podcast (still available for listening) called “Fail Faster, Succeed Sooner.” You can also watch her TEDx talk on the subject of failure.
In today's episode, Dr. Cheryl tells her “favorite mistake” story about not being allowed to continue as an organ performance major in college. Why did she “run from that failure” to the point of abandoning music altogether? What would she have done differently and how does she help people “process failure”? What happens when we fail? Is failure an “f word”?
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support

Thursday Sep 16, 2021
C-Level Execs Rolly Keenan and Mike Geller Both Learned From Mistakes
Thursday Sep 16, 2021
Thursday Sep 16, 2021
Chief Revenue Officer and Chief Technology Officer at Tegrita
Notes: https://www.markgraban.com/mistake102
My guests for Episode #102 of the My Favorite Mistake podcast are two C-level executives from Tegrita, a marketing technology, strategy, and consulting firm based in Toronto. They are Rolly Keenan (Chief Revenue Officer) and Mike Geller (President and Chief Technology Officer) and they're two of the three authors of the book CMO to CRO: The Revenue Takeover by the Next Generation Executive.
In today's episode, Rolly and Mike share their own separate “favorite mistake stories” from the consulting realm — related to Mike giving time away for free and how quitting a job helped Rolly be more authentic. We also chat about their book, their firm, “marketing automation,” and some mistakes that people make in that endeavor.
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support

Monday Sep 13, 2021
Getting Burned Out Trying to Help Busy Moms Find Balance: Kezia Luckett
Monday Sep 13, 2021
Monday Sep 13, 2021
Positive psychologist and Author
My guest for Episode #101 of the My Favorite Mistake podcast is Kezia Luckett, a highly respected Positive Psychologist, three times international best-selling author of “The Pay it Forward Series: Notes to My Younger Self” and the creator behind two revolutionary modalities, The Energy Code® and Mind Conditioning Therapy®.
https://www.markgraban.com/mistake101
In today's episode, Kezia shares her favorite mistake, from her time as the founder of a concierge service for busy moms... and how that, ironically, led to burnout -- and how she's learned to prevent repeating that mistake.
Other topics and questions:
Understanding that when things are going wrong… but we keep plodding through
Walking away from a business - learned there is a new way
Your current business - how to not repeat mistakes?
Designed her business around my life - didn’t design work around her life the first time…
Is our work or life on autopilot??
What is positive psychology?
Decoding & Releasing Your Past?
Find Kezia on
LinkedInFacebookInstagramTwitterYouTube
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support

Wednesday Sep 08, 2021
Scott Miller’s Favorite Messes (or Mistakes) in Executive and Marketing Roles
Wednesday Sep 08, 2021
Wednesday Sep 08, 2021
FranklinCovey executive, author of books including Marketing Mess to Brand Success
Show notes: https://www.markgraban.com/mistake100
My guest for Episode #100 of the My Favorite Mistake podcast is Scott J. Miller, a long-time executive with FranklinCovey.
Scott is the author of books including Everyone Deserves a Great Manager, Management Mess To Leadership Success: 30 Challenges to Become the Leader You Would Follow, and his latest book, Marketing Mess to Brand Success: 30 Challenges to Transform Your Organization's Brand (and Your Own).
He's also the host of the podcast, "On Leadership with Scott Miller," where he has interviewed people including Adam Grant, Elizabeth Smart, John Maxwell, Matthew McConaughey, and Stephen M.R. Covey.
In today's episode, Scott shares his favorite mistake, from his time as a Chief Marketing Officer and how being an "idea fountain" was a mistake, as he learned. We also get a bonus "favorite mistake" story about a marketing promotion gone wrong.
Other topics and questions:
Multipliers - his favorite leadership book either written - Liz Wiseman (or are we “diminishers”?)
How did you bring this up and resolve this with your team?
Questions that aren’t really questions?
Can you be an expert in everything? Safe to say, “I don’t know”??
The Speed of Trust - Stephen M.R. Covey
How important to you is “manager” vs. “leader”??
How do you define a “great” mangager in a nutshell?
On Leadership - guest messes?
McConaughey Greenlights book
The E.F. Hutton reference - example commercial
Find Scott on:
LinkedInFacebookInstagramTwitter
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support

Wednesday Sep 01, 2021
A College & Pro Football Kicker’s Practice Routines Were a Mistake? Brion Hurley
Wednesday Sep 01, 2021
Wednesday Sep 01, 2021
Former kicker and punter for Iowa, various pro teams
Show notes: https://www.markgraban.com/mistake99
My guest for Episode #99 of the My Favorite Mistake podcast is Brion Hurley, a friend of mine from Lean Six Sigma professional circles, who I recently learned was an American football kicker and punter in college (Iowa Hawkeyes) and a number of professional teams (the NFL and Arena Football).
Brion is the founder of his company, Business Performance Improvement and he's a Lean Six Sigma Master Black Belt. He's the author of a free eBook called Lean Six Sigma for Good: How improvement experts can help people in need, and help improve the environment and he's the host of two podcasts: Lean Six Sigma for Good and Lean Six Sigma Bursts.
In today's episode, Brion shares his “Favorite Mistake” story about the practice routines he developed as a kicker at the University of Iowa. Why was it a mistake to focus so much on practicing long field goals and how did that affect his performance in games? What was it like to lose his starting job? What did that teach Brion about mistakes in our careers?
Other topics and questions:
Lessons from practicing wrong? Not evaluating the misses?
What was your mindset on the pressure of a kick that might be seen live by 70,000 fans or more on TV?
Game winning kicks or opportunities?
Hayden Fry story about Northwestern
Referee mistakes?
Social media age – criticism and threats toward kickers
A blog post I wrote about fans blaming a college kicker
How has this affected your view on workplace pressure now?
Can we develop bad habits without a coach?
Video of Brion's kicking highlights from Iowa
Read a piece he wrote about his kicking mistakes
Find Brion onYouTubeLinkedInFacebookInstagramTwitter
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support

About Mark Graban
Mark Graban is an author, speaker, and consultant, whose latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, is available now.
He is also the author of the award-winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement and others, including Measures of Success: React Less, Lead Better, Improve More.
He serves as a consultant through his company, Constancy, Inc, and is also a Senior Advisor for the technology company KaiNexus.
Mark hosts podcasts, including “Lean Blog Interviews” and “My Favorite Mistake.”
Education: B.S. in Industrial Engineering from Northwestern University; M.S. in Mechanical Engineering, and M.B.A. from the Massachusetts Institute of Technology’s Leaders for Global Operations Program.









