My Favorite Mistake: Learning Without Blame in Business and Leadership
My Favorite Mistake is a podcast about learning without blame in business and leadership.
Despite the name, it’s not just my favorite mistake—it’s yours, it’s ours, and it’s what we can all learn from when things don’t go as planned.
Hosted by author and consultant Mark Graban, each episode features honest conversations with leaders, executives, entrepreneurs, and changemakers about a meaningful mistake they made—and what they learned after things went wrong. How they responded. How they improved. How they grew as leaders.
This isn’t a show about failure theater, gotcha moments, or simplistic “lessons learned.” It’s about how real people reflect, improve, and lead better in complex organizations—without scapegoating, shame, or hindsight bias.
What You’ll Hear
• Leadership and management mistakes that reshaped careers, teams, and organizations
• How teams and leaders learn without blaming individuals
• Insights about culture, systems, decision-making, and psychological safety
• Practical lessons drawn from real experience, not abstract theory
Guests come from business, healthcare, technology, sports, entertainment, government, and academia, sharing stories that reveal how learning actually happens.
The Perspective
Mark brings a systems-thinking lens grounded in Lean management, continuous improvement, and psychological safety. The focus is less on who messed up and more on what the system taught us.
Who This Podcast Is For
• Leaders and managers who want to learn from mistakes without blame
• Executives working to build healthier, more resilient cultures
• Professionals who believe improvement starts with reflection, not punishment
My Favorite Mistake: Learning Without Blame in Business and Leadership
Episodes

Thursday Oct 14, 2021
Software Engineer Moses Harris Tried Bowing to Power and Got Fired Anyway
Thursday Oct 14, 2021
Thursday Oct 14, 2021
Show notes: https://www.markgraban.com/mistake110
My guest for Episode #110 of the My Favorite Mistake podcast is Moses Harris, a software engineer and technical leader at IBM, and the co-founder and Head of Outreach for Tech Can [Do] Better, an organization that helps technology companies create equitable outcomes for underserved populations, starting with the Black community.
Moses graduated from the University of Illinois Chicago with a degree in architecture. Born, raised and schooled in Chicago, he now lives and works in Austin, Texas.
In today's episode, Moses shares his "favorite mistake" stories about being fired two different times as a young professional.
We talk about that and other topics including:
His mistake: He tried to bow to power instead of having conversation and keeping pride more intact
Q: Was it a racial component to interactions with the VP?
“The lessons you learn are the fuel…”
Is being told "you're not a good fit" a code for other things?
Should we look for "culture fit" or "culture add"?
Tell us about Tech Can [Do] Better -- why was it founded?
Controversy about Black people fired by Google
Mistakes companies make when trying to close gaps in racial equity?
"ERGs [Employee Resource Groups] aren't a mistake, but there's a risk they become social clubs"
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Sunday Oct 10, 2021
Business Coach Karie Kaufmann on the Illusion of Balance
Sunday Oct 10, 2021
Sunday Oct 10, 2021
Show notes page: https://www.markgraban.com/mistake109
My guest for Episode #109 of the My Favorite Mistake podcast is Karie Kaufmann, a “business coach who gets results.” Since 2005, Karie has helped over 1000 business owners and executives achieve their goals and take their business to the next level.
Coach Karie lives what she teaches by putting family first, based on her philosophy that:
“being in business should give you more life, not suck the life out of you.”
She uses that phrase in the episode today, and I love it.
In today's episode, Karie shares her “favorite mistake” story about a “mistake of omission,” of having an “illusion of balance” and not having enough time or capacity to help a friend in need.
We talk about that and other topics including:
What let to that realization, over time, that it was a mistake?
What was the adjustment?
The book Slack on needing buffer time
Is it time to retire the ‘lack of time’ excuse?
Why don't more people brag about effectiveness instead of busyness?
“Collect experiences and learn from them”
“You either win or you learn”
Has she had to work at work/life balance?
Find Karie on Social Media:
Linkedin
YouTube
Instagram
Facebook
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support

Wednesday Oct 06, 2021
Wednesday Oct 06, 2021
Chairman of the North American business unit of AKKA Technologies
Notes: https://www.markgraban.com/mistake108
My guest for Episode #108 of the My Favorite Mistake podcast is Cash Nickerson. He's the chairman of the North American business unit of AKKA Technologies, a negotiation instructor, and a black belt in karate. He's a visiting professor at Washington University in St. Louis School of Law and has MBA and JD degrees.
Cash is the author of six books including his latest, a WSJ bestseller: Negotiation as a Martial Art: Techniques to Master the Art of Human Exchange.
In today's episode, Cash shares his “favorite mistake” story about advising a company in a deal where they ended up overpaying for a major acquisition. Why did Cash see this mistake and then repeat it, before eventually learning the lesson?
We talk about that and other topics including:
How and when did you take interest in the martial arts?
How has that helped you in business and negotiating, more specifically??
Why observing your opponent closely is so important in negotiating or in martial arts
Things to look out for if you’re concerned about a rash decision, overcommitted?
Find Cash on Social Media:
LinkedIn
Twitter
Facebook
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support

Sunday Oct 03, 2021
Bookkeeping Wasn’t Her First Career Passion: Ean Price Murphy
Sunday Oct 03, 2021
Sunday Oct 03, 2021
Founder of Moxie Bookkeeping
Show notes and more: https://www.markgraban.com/mistake107
My guest for Episode #107 of the My Favorite Mistake podcast is Ean Price Murphy, who founded Moxie Bookkeeping & Coaching Inc in 2003 to work with creative businesses and nonprofits.
In today's episode, Ean shares her “favorite mistake” story about believing financial advice without questioning it. She was told, and believed, the idea of “follow your passion and money will come?” Is that always true? It wasn't true for Ean in her first career, but she did, thankfully, find another field to be passionate about, as you'll hear her discuss.
We talk about that and other topics including:
Why it was a mistake to think she needed to just work harder to earn more
How did you, personally, get into this line of work?
What would you have done differently? Do that sooner?
What are your thoughts on so-called “hustle culture”?
What makes your firm different than other bookkeepers?
You have an approach called “Profit First” system? What is this?
“The 5 Money Myths” — free download
Find Ean and her company on Social Media:
LinkedIn
Twitter
Facebook
Instagram
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support

Thursday Sep 30, 2021
Thursday Sep 30, 2021
Coach, author, and speaker
Show notes and links: https://www.markgraban.com/mistake106
My guest for Episode #106 of the My Favorite Mistake podcast is Scott Ballard, a coach, speaker, and author, based in Portland, Oregon. His company is Confidence Coach LLC.
From his bio, Scott “has used that superpower [of encouragement] to help create insight and breakthroughs for hundreds of people to take their life and their business to the next level. [Scott] can do this because his dyslexia blinded him from seeing his own genius for many years, so he became brilliant at seeing the genius superpower in others.”
In today's episode, Scott shares his “favorite mistake” story about feeling shamed for having dyslexia. How did he learn that it wasn’t shameful? How did he decide to share his dyslexia with people?
We talk about that and other topics including:
Joking about “being dyslexic” in a meeting — inappropriate?
Learning from business failures, wife’s encouragement
“Fail fast”
New business – learned not everybody is an ideal client
Coaching dyslexic leaders?
Find Scott and his firm on social media:
LinkedIn
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Sunday Sep 26, 2021
Sunday Sep 26, 2021
Consultant with two degrees from MIT
Show notes: https://www.markgraban.com/mistake105
My guest for Episode #105 of the My Favorite Mistake podcast is Andrea Jones, founder and principal at her firm Andrea Jones Consulting.
Andrea Jones has focused on efficient and effective Project Management and Change Implementation for over 20 years. She also loves process improvements, and has a natural instinct to always seek a better way to execute work.
Andrea began her career at Intel Corporation, as a Process Engineer, and grew to love the use and analysis of data to make actionable recommendations.
Andrea has an MBA from MIT Sloan, an Engineer Masters from MIT, a Masters in Chemistry from the University of Oregon, and a Bachelors in Chemistry and Japanese from the University of Oregon, and is a certified Project Management Professional (PMP).
In today's episode, Andrea shares her “favorite mistake” story about how she took a buyout from Intel, but then “felt like a failure” because “they didn't find a role” for her. Why did it take years to get over the “emotional baggage” and what did Andrea learn from that experience?
We talk about that and other topics including:
“The time value of life”
Part-time consulting work models for moms (and for dads)
Is it a mistake to not want to manage others?
So hard to keep working moms in the workplace
Might not have all the answers when we go into something
Treat it as an experiment and “fail fast”?
Admit failure, accept reality
Simon Sinek's book The Infinite Game
Do organizations crave certainty?? Do our brains?
Find Andrea and her firm on Social Media:
LinkedIn
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Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support

Wednesday Sep 22, 2021
Fred Moore Learned to Make Himself Irreplaceable in His Job as a Magician
Wednesday Sep 22, 2021
Wednesday Sep 22, 2021
Corporate magician, speaker, emcee, and more
Show notes and links: https://www.markgraban.com/mistake104
My guest for Episode #104 of the My Favorite Mistake podcast is Fred Moore, who has been a professional speaker and entertainer for the past 25 years, including roles as a corporate magician, event emcee, and more. Fred has done over 6,000 performances and presentations in 30 countries.
In today's episode, Fred shares his “favorite mistake” story about putting himself in a position where he was “replaceable” at work. We'll hear about how he was fired from the beginning of a 9-month performing contract. What did Fred learn from this, for his own benefit and to help others learn from his experience?
We talk about that and other topics including:
Mistakes that happen as a stage performer?
Things that REALLY throw you off?
“How can I use my enemies and failure?”
Virtual engagements — Pivots, mistakes, lessons?
Certified Virtual Presenter?
How did you get into magic?
Fred's key lessons:
Be irreplaceable, not a commodity
Nobody cares more about you than you
Wallowing in misery isn't that productive
Haven’t failed if you learned something (videos)
Find Fred on Social Media:
Instagram
LinkedIn
Facebook
YouTube
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Sunday Sep 19, 2021
Sunday Sep 19, 2021
Author, speaker, professor
Show notes: https://www.markgraban.com/mistake103
My guest for Episode #103 of the My Favorite Mistake podcast is Dr. Cheryl Lentz, “The Academic Entrepreneur.” She is a keynote speaker, faculty at five universities, publisher at The Lentz Leadership Institute
She is the author of the book Failure Has No Alibi: Learning From the Lessons Failure Teaches. She had a podcast (still available for listening) called “Fail Faster, Succeed Sooner.” You can also watch her TEDx talk on the subject of failure.
In today's episode, Dr. Cheryl tells her “favorite mistake” story about not being allowed to continue as an organ performance major in college. Why did she “run from that failure” to the point of abandoning music altogether? What would she have done differently and how does she help people “process failure”? What happens when we fail? Is failure an “f word”?
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Thursday Sep 16, 2021
C-Level Execs Rolly Keenan and Mike Geller Both Learned From Mistakes
Thursday Sep 16, 2021
Thursday Sep 16, 2021
Chief Revenue Officer and Chief Technology Officer at Tegrita
Notes: https://www.markgraban.com/mistake102
My guests for Episode #102 of the My Favorite Mistake podcast are two C-level executives from Tegrita, a marketing technology, strategy, and consulting firm based in Toronto. They are Rolly Keenan (Chief Revenue Officer) and Mike Geller (President and Chief Technology Officer) and they're two of the three authors of the book CMO to CRO: The Revenue Takeover by the Next Generation Executive.
In today's episode, Rolly and Mike share their own separate “favorite mistake stories” from the consulting realm — related to Mike giving time away for free and how quitting a job helped Rolly be more authentic. We also chat about their book, their firm, “marketing automation,” and some mistakes that people make in that endeavor.
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Monday Sep 13, 2021
Getting Burned Out Trying to Help Busy Moms Find Balance: Kezia Luckett
Monday Sep 13, 2021
Monday Sep 13, 2021
Positive psychologist and Author
My guest for Episode #101 of the My Favorite Mistake podcast is Kezia Luckett, a highly respected Positive Psychologist, three times international best-selling author of “The Pay it Forward Series: Notes to My Younger Self” and the creator behind two revolutionary modalities, The Energy Code® and Mind Conditioning Therapy®.
https://www.markgraban.com/mistake101
In today's episode, Kezia shares her favorite mistake, from her time as the founder of a concierge service for busy moms... and how that, ironically, led to burnout -- and how she's learned to prevent repeating that mistake.
Other topics and questions:
Understanding that when things are going wrong… but we keep plodding through
Walking away from a business - learned there is a new way
Your current business - how to not repeat mistakes?
Designed her business around my life - didn’t design work around her life the first time…
Is our work or life on autopilot??
What is positive psychology?
Decoding & Releasing Your Past?
Find Kezia on
LinkedInFacebookInstagramTwitterYouTube
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About Mark Graban
Mark Graban is an author, speaker, and consultant, whose latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, is available now.
He is also the author of the award-winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement and others, including Measures of Success: React Less, Lead Better, Improve More.
He serves as a consultant through his company, Constancy, Inc, and is also a Senior Advisor for the technology company KaiNexus.
Mark hosts podcasts, including “Lean Blog Interviews” and “My Favorite Mistake.”
Education: B.S. in Industrial Engineering from Northwestern University; M.S. in Mechanical Engineering, and M.B.A. from the Massachusetts Institute of Technology’s Leaders for Global Operations Program.









